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Giới thiệu Copilot Studio và các chức năng mới của Copilot cho Microsoft 365

Copilot Studio

At Microsoft Ignite 2023, we are announcing new innovations across Microsoft Copilot—one copilot experience that runs across all our surfaces, understanding your context on the web, on your PC, and at work to bring the right skills to you when you need them across work and life. Microsoft is the Copilot company. And soon there will be a Copilot for everyone and for everything you do.

On November 1, 2023, Copilot for Microsoft 365 became generally available for enterprises, and already, customers like Visa, BP, Honda, Pfizer, and Chevron, and also partners such as Accenture, EY, KPMG, Kyndryl, and PwC, are betting on Copilot.

A list of Copilot customers including KPMG, BP, Visa, Accenture, Pfizer, Honda, Good Year, Amgen, Lumen, Chevron, EY, Bayer, Dentsu, GM, Novo Nordisk, Kyndryl, Nvidia, Adnoc, Amadeus, Dow, T, Dell, Mayo Clinic, Wolters Kluwer, Hargreaves Lansdown, and Orange

New Work Trend Index data shows that already, Copilot makes people more productive and creative, and saves time—77 percent of people who have used copilot said they don’t want to give it up, 70 percent said copilot makes them more productive, and 68 percent said it improved the quality of their work. In experiments that we ran, users were 29 percent faster overall across a series of tasks and caught up on missed meetings nearly four times faster. It’s clear from the data: the age of copilots is here.  

It’s early days, and we will continue to take a learn-it-all approach to deeply understand both the perceived and quantitative impact of Copilot on work and learning alongside our customers. Read on for more details about the announcements.  

Updates to our Copilot product line-up 

We are taking the next step to simplify the user experience and make copilot more accessible to everyone. Bing Chat and Bing Chat Enterprise will now simply become Copilot. It has foundational capabilities, like the ability to answer questions, create content, and reason over data. And it has web grounding, so it always has access to the latest information. When you’re signed into Copilot with your Entra ID, you get commercial data protection for free—which means chat data isn’t saved, Microsoft has no eyes-on access, and your data isn’t used to train the models.

Copilot for Microsoft 365 has those same foundational capabilities, web grounding, and commercial data protection, and importantly, it also inherits your existing Microsoft 365 security, privacy, identity, and compliance policies—so you know it’s enterprise-grade. Your data is logically isolated and protected within your Microsoft 365 tenant, and always within your control. Copilot for Microsoft 365 doesn’t change any of our data residency or data handling promises. And Copilot acts on behalf of an individual user—so it can’t access any information you don’t have permission to see. Copilot for Microsoft 365 has access to the Microsoft Graph and is integrated into the Microsoft 365 apps that millions of people use every day.

We also announced Copilot for Sales and Copilot for Service.

You can access Copilot for Microsoft 365 in Windows and in Bing. 

A pricing table comparing two service tiers for Microsoft Copilot: 'Free' and 'Copilot for Microsoft 365' with features listed including Foundational Capabilities, Web Grounding, Commercial Data Protection, Enterprise-Grade Data Protection, Microsoft Graph Grounding, Microsoft 365 Apps, and Copilot Studio.

Introducing Microsoft Copilot Studio 

At Ignite, we announced Microsoft Copilot Studio, a low-code tool to customize Copilot for Microsoft 365 and build standalone copilots. It brings together a set of powerful conversational capabilities—from custom GPTs, generative AI plugins, and manual topics. You can customize Copilot for Microsoft 365 with your own enterprise scenarios—build, test, and publish standalone copilots and custom GPTs and manage and secure your customizations and standalone copilots with the right access, data, user controls, and analytics. Copilot Studio exposes a full end-to-end lifecycle for customizations and standalone copilots within a single pane of glass—build, deploy, analyze, and manage all from within the same web experience. With Copilot Studio, you can connect Copilot to other data sources, including pre-built or custom plugins and GPTs, to tap into any system of record—from SAP, Workday, and ServiceNow—and even your own proprietary business solutions. Copilot Studio is available today, and the integration with Copilot for Microsoft 365 is now available in preview.

Copilot for Microsoft 365—your AI assistant at work  

At Ignite, we shared three thematic updates to Copilot: more personalization, sophisticated mathematical and analysis capabilities, and Copilot becoming a full participant in collaboration.  

We’re bringing more personalization to Copilot. New capabilities allow you to give Copilot details about your role and instructions on what’s important to you, so you can get tailored responses based on your unique role and preferences, including preferences on formatting, style, and tone. This new capability will roll out initially in Word and PowerPoint and will follow soon in the other Microsoft 365 apps, complementing previously announced personalization features such as “sound like me” for Copilot in Outlook, which matches your unique writing style and voice when drafting emails.  

The recently announced Python in Excel allows you to perform sophisticated mathematical analysis using one of the most powerful programming languages in the world. And, in combination with Copilot in Excel, users will be able to unlock this capability using natural language.  

We’re also announcing powerful new capabilities that make Copilot a full participant in collaboration, helping everyone stay focused on the discussion in a Microsoft Teams meeting, turn notes from a brainstorm into visualizations on a digital whiteboard, and build shared workspaces in Microsoft Loop that help your team collaborate and stay in sync.    

Read on for the full list of new capabilities in Copilot for Microsoft 365—all generally available unless otherwise noted.  

Copilot in Microsoft Teams 


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  • Next year, new Copilot in Teams experiences will give Copilot a seat at the meeting table, transforming it into a meeting assistant so everyone can stay present, engaged, and focused in the meeting. Copilot in collaborative notes takes notes throughout your meeting that are then shared with participants, and you can even instruct Copilot to capture specific content—for instance, ask it to “Quote Ben,” and Copilot will transcribe Ben’s remark for everyone to see.  
  • Customers who want to leverage the power of Copilot in Teams meetings—but without creating a recording—now have the option to enable it without transcription. When enabled without transcription, Copilot can answer questions and provide information during the meeting, but no record of interactions will be retained afterward. 
Interface of a virtual meeting showing four attendees, with a notification about Copilot availability without recording or transcription.
  • You can also now use Copilot in Teams channels to do things like synthesize long posts, get action items, or review key decisions in the channels you work in every day.  
  • With the Copilot compose box in Teams chat and channels, Copilot will help you write a message or adjust its tone to improve your writing in the places you communicate most. 
  • Starting in December 2023, intelligent recap will be integrated into Copilot, so that everyone in the organization stays on the same page whether they are getting started with AI using Teams Premium or jumping all in with Copilot. Intelligent recap helps you catch up on the meetings you missed by providing a summary of the key points, action items, and decisions. And it gets even better when you use it with Copilot, allowing you to ask specific questions about the meeting and get clear answers.
  • Copilot in Microsoft Whiteboard will automatically capture and visualize spoken discussion points during a Teams meeting and organize them for you into a collaboration space in Whiteboard, shared across all meeting participants.

Interface of a virtual meeting showing four attendees, with a notification about Copilot availability without recording or transcription.