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Trải nghiệm khách hàng với Dynamics 365

Gia tăng trải nghiệm khách hàng với AI của Dynamics 365

This video is about how AI is changing the way businesses work. It discusses how AI can be used to improve productivity, customer service, and sales. The video also highlights a specific example of how AI is being used by Kodak Alaris to improve their customer experience.

Here are some of the key insights from the video:

  • AI can be used to automate many of the tasks that are currently done by humans, which can free up employees to focus on more strategic work.
  • AI can be used to personalize the customer experience, which can lead to increased customer satisfaction and loyalty.
  • AI can be used to improve sales by helping businesses to identify and target potential customers.

The video concludes by discussing how AI is still in its early stages of development, but it has the potential to revolutionize the way businesses operate.