Transforming IT Operations
Transforming IT Operations: Embracing Agility for Strategic Advantage 🔄💼
The shift from traditional to agile IT operating models is pivotal for businesses seeking to enhance their value streams. This transition encompasses:
🔸Capabilities, Services & Processes: Moving from rigid service management to highly agile practices that focus on output.
🔸Organisation & Governance: Shifting from demand-supply to value delivery models, integrating IT deeply within the business.
🔸People & Skills: Cultivating an agile workforce that is proactive and works across disciplines, rather than specialists focusing solely on optimization.
🔸Performance Management: Emphasizing customer and business value over operational excellence alone.
🔸Technology: Leveraging continuous delivery for a strategic edge, as opposed to mere integration and standardization.
🔸Sourcing: Creating a network of partners aligned with the business speed, rather than just optimizing strategic sourcing.
